How to Cancel Boulevard
To cancel the Boulevard software subscription your business pays for, start with your subscription agreement and ask Boulevard customer support to confirm the required method, notice period, effective date and final invoice. Boulevard's public billing guide says account-specific terms are governed by that agreement. It does not establish a universal dashboard cancel button or prove that no such button exists. Export the records you need before the confirmed access end date. This guide concerns your business software subscription, not a client membership sold through Boulevard.
Quick Answer
To cancel Boulevard, Find the agreement for each Boulevard location and review its term, renewal, notice and payment clauses. In Manage Location settings > Billing > Payment History, Boulevard says you can view or download invoices. Then export records before access changes, and ask boulevard support for the current cancellation route. Cancellation timing depends on the provider and account; use the official help page to confirm when billing and access end. Boulevard's public billing guide says the subscription agreement governs account-specific pricing and terms. It does not establish a universal early-termination fee, prorated refund or no-refund rule. Check your agreement and ask support for a written final-charge explanation before relying on any refund estimate.
How to Cancel Boulevard
Follow these steps to cancel your Boulevard subscription
Check the subscription agreement and invoices
Find the agreement for each Boulevard location and review its term, renewal, notice and payment clauses. In Manage Location settings > Billing > Payment History, Boulevard says you can view or download invoices.
Export records before access changes
Use Boulevard's reporting exports for full client records, appointment history, payment activity, membership balances and other records you need. Confirm your reporting permissions. Forms, charts, photos and notes require separate manual saving rather than a bulk client export.
Ask Boulevard support for the current cancellation route
Use the customer-support option on Boulevard's contact page and identify the business and locations concerned. Ask for the required cancellation method, notice, effective date, final charges and any account-specific steps. Do not use client-membership cancellation controls for this purpose.
Follow the confirmed method and keep a record
Submit the request through the channel Boulevard specifies for your agreement. Retain the request and written acknowledgment, including the requested and accepted cancellation dates.
Confirm final billing and access
Compare the written effective date and final invoice with later charges. Ask support when staff, booking, payments and exports will stop working, and replace public booking links before that date.
Boulevard Refund Policy
Boulevard's public billing guide says the subscription agreement governs account-specific pricing and terms. It does not establish a universal early-termination fee, prorated refund or no-refund rule. Check your agreement and ask support for a written final-charge explanation before relying on any refund estimate.
Export Your Data First
Make sure to save your important data before canceling Boulevard
Export full client records through Reports > Add Report > Client Records (old reporting) or Clients > Client Records (new reporting). The Clients-tab current-list CSV has fewer fields.
Export appointment history from Schedule Records and Appointment Service Records (old reporting) or Appointments and Appointment Line Items (new reporting).
Export Service Records, Staff Records and any product or inventory reports needed to recreate your setup.
Save Order Payments, payment/refund transactions, payout records and commission reports as applicable; payout entries may need individual downloads.
Export client memberships, gift-card and voucher balances; save client notes, appointment notes, forms, charts and photos individually because Boulevard does not include them in bulk client exports.
What Happens After You Cancel Boulevard
Ask Boulevard to confirm the date when your public booking links and client portal will stop working
Confirm how payment processing, payouts, refunds and disputed transactions are handled after the effective date
Confirm when staff lose access to schedules, reports and commission information
Check scheduled marketing messages and replace any client communications that depend on Boulevard
Do not assume a particular post-cancellation data-retention period; export needed records before access changes
Common Cancellation Issues
Can't find a software-subscription cancel control
The reviewed public help does not document a universal cancellation control. Use Boulevard's customer-support route to confirm the method for your agreement. Client-membership cancellation in the portal is a different workflow.
Unclear notice, charges or refund terms
Review the agreement and invoices, then ask support to identify the applicable notice provision, effective date and itemized final charges in writing.
Missing records in an export
Check report permissions and export client records, appointments and balances separately. Notes, forms, charts and photos require individual saves under Boulevard's export guide.
Looking for a Better Alternative to Boulevard?
If you are leaving Boulevard, compare your required workflows before switching. SchedulingKit Free includes one member, one event type, 50 bookings per month and one calendar. Paid features and AI add-ons cost extra.
Already decided to switch? Follow our migration guide from Boulevard →
Frequently Asked Questions About Canceling Boulevard
Official Resources
- Boulevard Official Cancellation Page — Boulevard's own help documentation for account cancellation.
- G2: Scheduling Software Reviews — Compare scheduling platforms before choosing your next tool.
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